#INDEGENE OMNIPRESENCE PROFESSIONAL#

“The next-generation solution will enable customers to harness data to provide actionable insights and realize better commercial experiences, with improved return on investment.” Omnipresence offers customers a bold new choice – an innovative platform, underpinned by Microsoft technologies, to drive intelligent commercial relationships,” said Alistair Macdonald, Chief Executive Officer, Syneos Health.

“The biopharmaceutical industry is under growing pressure to deliver value-based customer experiences in a far more competitive marketplace. Omnipresence can deliver holistic, insights-driven experiences better aligned with HCP needs and preferences to enable increased impact and satisfaction.

#INDEGENE OMNIPRESENCE PROFESSIONAL#

Omnipresence helps life sciences and healthcare organizations drive intelligent customer relationships and experiences.īy activating healthcare professional (HCP) end-to-end experiences, and unifying CRM and omnichannel technology together with advanced analytics and AI capabilities, the modern platform improves upon traditional CRM or multichannel technologies that focus on singular and disparate engagements. The Omnipresence platform is the result of a strategic alliance with Indegene, a leading global healthcare tech firm, which brings together Microsoft Power Platform, Dynamics 365, Azure, Office 365 including Teams, LinkedIn and Microsoft AI into a unified customer experience management (CXM) platform verticalized for the healthcare industry. 09, 2020 (GLOBE NEWSWIRE) - Syneos Health ® (Nasdaq:SYNH), the only fully integrated biopharmaceutical solutions organization, announced a strategic collaboration and minority investment in Indegene Omnipresence and the company’s next-generation unified customer experience platform. The Indegene Omnipresence for life sciences cloud will be deployable as a complete solution or individual modules, to fit an organisation’s unique needs today and grow with them as their needs evolve.PDF Version Omnipresence Platform Provides Biopharmaceutical Companies Advanced Analytics, AI and Cloud Innovations Powered by Microsoft This new strategic alliance will enable technology integrations that can offer a comprehensive, highly innovative commercial cloud for life sciences frontline professionals.Īvailability of the solution is expected by July 2017, with global deployments to follow.

The global healthcare marketplace demands purpose built tools that can help engage stakeholders across all channels, proactively deliver unique insights for healthcare providers and reps, and drive positive business outcomes. Indegene and Microsoft will focus on addressing the specific challenges faced by life science manufacturers. The solution will help simplify digital content development and management as well as provide in-line analytics and optimisation to support the representatives and improve the customer experience. Microsoft Dynamics 365 for Sales will combine with the Indegene Omnipresence platform to create a modern, mobile, multi-channel CRM solution specifically for sales and medical representatives to better engage healthcare practitioners. Indegene and Microsoft Corp are collaborating to deliver the next generation of commercial cloud applications to life sciences.

To deliver new life sciences-focussed business applications

Indegene omnipresence